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iDocLive

German telemedicine platform — GDPR-compliant video consultations

Ubicación de datos
Solo UE
Contrato de encargo
Modelo de precios
Suscripción
Datos del art. 9
Con contrato
Ideal para

Para quién es esta herramienta

Sectores

Salud
  • Remote video consultations
  • Follow-up appointments online
  • Practices in DE and AT
  • Reducing waiting-room traffic
  • DiGA-related care pathways
Qué es

iDocLive is a German telemedicine platform for GDPR-compliant video consultations. It uses end-to-end encrypted video, is certified by the KBV, and is approved for §5 DiGA, making it a solid fit for German practices moving care online.

Hosting is in Germany, and the platform processes Art. 9 DSGVO health data — so patient use is appropriate only with a signed AV-Vertrag and the right safeguards. iDocLive provides both an AV-Vertrag and a Schweigepflicht (confidentiality) addendum.

The service is subscription-based with no free tier and targets GPs, specialists, and front-of-house teams in Germany and Austria.

Ventajas y desventajas

Ventajas y desventajas

Puntos fuertes

  • End-to-end encrypted video consultations
  • KBV certified
  • Approved for §5 DiGA
  • Hosted in Germany
  • AV-Vertrag and Schweigepflicht addendum

Limitaciones

  • No free tier; subscription only
  • Focused on video, not full practice management
  • Patient use still needs AV-Vertrag and safeguards
Protección de datos

Su encaje con el RGPD

Buena opción para

  • End-to-end encryption of consultations
  • Hosting located in Germany
  • AV-Vertrag and Schweigepflicht addendum provided

Con cautela / no recomendado para

  • Patient consent and identity checks remain your responsibility
  • Requires correct setup and Schweigepflicht handling

Nota sobre protección de datos

KBV-zertifiziert; Hosting in Deutschland; AV-Vertrag und Schweigepflicht-Addendum.

Preguntas frecuentes

Preguntas frecuentes

Is iDocLive GDPR compliant?

Yes, with an AV-Vertrag and safeguards; it uses end-to-end encryption and is KBV certified.

Where is iDocLive data stored?

iDocLive is hosted in Germany.

Is iDocLive suitable for patient health data?

Yes, for Art. 9 DSGVO health data when an AV-Vertrag and technical safeguards are in place.

Does iDocLive offer an AV-Vertrag?

Yes, iDocLive provides an AV-Vertrag plus a Schweigepflicht addendum.

Los análisis son redactados y revisados personalmente por Eduardo. Describen qué hace una herramienta y su encaje con la protección de datos, pero no constituyen asesoramiento legal.