CGM MEDISTAR
Market-leading practice management software for German GP and specialist practices
- Data residency
- EU only
- DPA available
- Yes
- Pricing
- Subscription
- Art. 9 data
- OK with DPA
Who this tool is for
Industries
- Established GP and specialist practices
- Practices needing TI, KIM and ePA
- Integrated billing and records
- Clinical and finance workflows
- DE and AT practices
CGM MEDISTAR is a market-leading practice management software (PVS) for German GP and specialist practices, made by CompuGroup Medical AG in Koblenz. It covers billing, patient records, and the TI connector, with KIM and ePA integration built in.
German healthcare IT compliance is a core part of the product, and it is certified for the Telematikinfrastruktur. As it processes Art. 9 DSGVO health data, it is suitable for patient data only with a signed AV-Vertrag and proper technical and organisational safeguards — an AV-Vertrag is standard.
The software is subscription-based with no free tier and is aimed at clinical and finance teams running established practices.
Pros and cons
Strengths
- Market-leading German PVS
- Certified for Telematikinfrastruktur
- KIM and ePA integration built in
- Billing and patient records in one
- AV-Vertrag provided as standard
Trade-offs
- No free tier; subscription only
- Comprehensive PVS implies onboarding effort
- Patient data still needs AV-Vertrag and safeguards
Where it sits with GDPR
Good fit for
- German vendor, EU data residency
- Certified for the Telematikinfrastruktur
- AV-Vertrag provided as standard
Think twice / not suitable for
- Access roles and audit logging remain your responsibility
- Schweigepflicht and consent handling stay with the practice
Data protection note
CompuGroup Medical AG (Koblenz); certified for Telematikinfrastruktur; AV-Vertrag standard.
Frequently asked questions
Is CGM MEDISTAR GDPR compliant?
Yes, with a standard AV-Vertrag and safeguards; it is a German PVS certified for the Telematikinfrastruktur.
Where is CGM MEDISTAR data stored?
It is provided by CompuGroup Medical (Koblenz) with EU data residency.
Is CGM MEDISTAR suitable for patient health data?
Yes, for Art. 9 DSGVO health data when an AV-Vertrag and technical safeguards are in place.
Does CGM MEDISTAR support TI, KIM and ePA?
Yes, it includes a TI connector and KIM and ePA integration.
Reviews are written and reviewed by Eduardo personally. They describe what a tool does and where it sits with data protection, but they do not constitute legal advice.