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Tool review

ChatGPT Team

AI assistant for business — no training on your company data

Data residency
US
DPA available
Yes
Pricing
Subscription
Art. 9 data
Not suitable
Best for

Who this tool is for

Industries

Service ProvidersStores / RetailLegal & Law FirmsFinance & Accounting
  • Teams wanting a controlled AI workspace
  • Drafting, research and summarisation
  • Service and retail businesses adopting AI
  • Replacing risky consumer ChatGPT use
What it is

ChatGPT Team is OpenAI's shared AI workspace built around GPT-4o, designed for businesses that want a controlled environment rather than consumer accounts. The decisive point for German firms: business data is not used to train OpenAI's models, removing a common objection to generative AI at work.

A GDPR Data Processing Addendum is available, and data is processed by OpenAI's Irish entity (OpenAI Ireland Ltd.) under Standard Contractual Clauses. However, the underlying data residency is US, and there is no EU-only storage option yet, so a transfer-risk assessment remains necessary. It suits service businesses, retailers, law and accounting teams that want a safe entry point into AI assistance.

Pros and cons

Pros and cons

Strengths

  • Business data not used for model training
  • DPA available, processing via OpenAI Ireland
  • Shared workspace with admin controls
  • Access to GPT-4o for business tasks
  • SCCs cover EU data transfer

Trade-offs

  • Data residency is US, no EU-only storage yet
  • Cross-border transfer needs documented assessment
  • No free tier
  • Not designed for sensitive special-category data
Data protection

Where it sits with GDPR

Good fit for

  • No training on your business data
  • AV-Vertrag and SCCs available
  • Processing via the EU-based Irish entity

Think twice / not suitable for

  • US data residency requires a transfer-risk assessment
  • Avoid entering special-category or client-confidential data
  • No EU-only storage for strict data-localisation needs

Data protection note

DPA available; data processed by OpenAI Ireland Ltd. under SCCs. No EU-only storage yet.

FAQ

Frequently asked questions

Does ChatGPT Team train on my data?

No. Business data in ChatGPT Team is not used to train OpenAI's models.

Where is ChatGPT Team data processed?

Data is processed by OpenAI Ireland Ltd. under SCCs, but residency is US and there is no EU-only storage yet.

Does ChatGPT Team offer a DPA?

Yes, a GDPR DPA is available for Team customers.

Is ChatGPT Team safe for client-confidential data?

Caution is advised: with US residency and no EU-only storage, sensitive or confidential client data should not be entered.

Reviews are written and reviewed by Eduardo personally. They describe what a tool does and where it sits with data protection, but they do not constitute legal advice.