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Tool review

onOffice enterprise

Leading German real estate software — CRM, portal management, and website

Data residency
EU only
DPA available
Yes
Pricing
Subscription
Art. 9 data
Not suitable
Best for

Who this tool is for

Industries

Real Estate
  • Full-service German real estate agencies
  • Offices wanting CRM and website in one
  • Teams needing a digital customer portal
  • Agencies managing many portal exports
What it is

onOffice enterprise is a leading German real estate software from Aachen, offering a full-service platform for estate agents. It covers property management, portal exports, a digital customer portal, and an agency website builder in one system.

onOffice runs its own data centre in Germany, and a GDPR DPA plus AV-Vertrag are included. For agencies that want their CRM, portal syndication, customer-facing portal, and website under one roof with German data residency, onOffice enterprise is a comprehensive, well-established choice.

Pros and cons

Pros and cons

Strengths

  • Property management plus portal exports
  • Digital customer portal included
  • Agency website builder built in
  • Own data centre in Germany
  • GDPR DPA and AV-Vertrag included

Trade-offs

  • No free tier available
  • Broad feature set may suit larger agencies
  • Not suitable for special-category (Art. 9) data
Data protection

Where it sits with GDPR

Good fit for

  • Hosting client data in onOffice's German data centre
  • Signing the included DSGVO-DPA and AV-Vertrag
  • Running a customer portal within German jurisdiction

Think twice / not suitable for

  • Processing special-category personal data (Art. 9)
  • Use cases requiring non-German hosting

Data protection note

Aachen HQ; eigenes Rechenzentrum in Deutschland; DSGVO-DPA und AV-Vertrag inklusive.

FAQ

Frequently asked questions

Does onOffice host data in Germany?

Yes, onOffice runs its own data centre in Germany.

Does onOffice include a website builder?

Yes, it includes an agency website builder alongside the CRM.

What does onOffice enterprise cover?

It covers property management, portal exports, a customer portal, and websites.

Is an AV-Vertrag available for onOffice?

Yes, a GDPR DPA and AV-Vertrag are included.

Reviews are written and reviewed by Eduardo personally. They describe what a tool does and where it sits with data protection, but they do not constitute legal advice.