Pipedrive
Sales CRM built in the EU — GDPR-compliant pipeline management
- Data residency
- EU only
- DPA available
- Yes
- Pricing
- Subscription
- Art. 9 data
- Not suitable
Who this tool is for
Industries
- Small sales teams
- Deal-pipeline tracking
- Service firms wanting EU residency
- Companies replacing spreadsheets with a CRM
Pipedrive is a sales-focused CRM with a visual pipeline that helps small sales teams track deals from first contact to close. It is straightforward to adopt and built around sales activity rather than sprawling feature sets.
Pipedrive was built in the EU — headquartered in Tallinn, Estonia — and stores all data in EU data centres. It is ISO 27001 certified, and a GDPR data-processing agreement (AV-Vertrag) is available on all plans.
There is no free tier, but for DACH service businesses that want a clean, sales-first CRM with genuine EU data residency, the compliance story is refreshingly simple.
Pros and cons
Strengths
- Visual, sales-first pipeline
- Built and hosted entirely in the EU
- ISO 27001 certified
- AV-Vertrag available on all plans
- Quick to adopt for small teams
Trade-offs
- No free tier
- Narrower than all-in-one suites
- Marketing features less mature than rivals
Where it sits with GDPR
Good fit for
- All data stored in EU data centres
- EU headquarters in Tallinn
- AV-Vertrag on every plan
- ISO 27001 certified
Think twice / not suitable for
- Contact and deal data still need lawful basis
- Integrations may move data outside Pipedrive
Data protection note
Tallinn HQ (EU); EU-Rechenzentren; ISO 27001; DSGVO-DPA auf allen Tarifen.
Frequently asked questions
Is Pipedrive data stored in the EU?
Yes, all data is stored in EU data centres.
Does Pipedrive offer an AV-Vertrag?
Yes, a GDPR DPA is available on all plans.
Is there a free Pipedrive plan?
No, Pipedrive is subscription-based without a free tier.
Is Pipedrive a European company?
Yes, it is headquartered in Tallinn, Estonia, within the EU.
Reviews are written and reviewed by Eduardo personally. They describe what a tool does and where it sits with data protection, but they do not constitute legal advice.