Sendcloud
Free tierEU-based shipping automation platform for e-commerce
- Data residency
- EU only
- DPA available
- Yes
- Pricing
- Freemium
- Art. 9 data
- Not suitable
Who this tool is for
Industries
- Multi-carrier shipping workflows
- Automating labels and returns
- Shops scaling fulfilment
- German carrier compliance needs
- Operations teams
Sendcloud is an EU-based shipping-automation platform for e-commerce. From one dashboard it connects DHL, DPD, UPS, Hermes and 80+ carriers, automating label printing, tracking, and returns for online shops.
The company is headquartered in Eindhoven (Netherlands), keeps data in the EU, and offers a GDPR DPA, with support for German carrier compliance. A free tier covers up to 400 shipments per month, with paid plans above that.
Sendcloud suits operations teams that ship across multiple carriers and want one consolidated workflow. It is not intended for Art. 9 DSGVO special-category data.
Pros and cons
Strengths
- Connects 80+ carriers in one dashboard
- EU data residency, NL-based
- GDPR DPA available
- Free tier up to 400 shipments/month
- Automates labels, tracking and returns
Trade-offs
- Processes recipient address data — minimise and secure
- Carrier sub-processors must be assessed
- Higher volumes require paid plans
- Not suitable for special-category data
Where it sits with GDPR
Good fit for
- EU data residency, NL headquarters
- GDPR DPA available
- Supports German carrier compliance
Think twice / not suitable for
- Recipient PII shared with carriers — assess each sub-processor
- Address data should be minimised and retention-limited
Data protection note
Netherlands HQ; data in EU; DPA available; supports German carrier compliance.
Frequently asked questions
Is Sendcloud GDPR compliant?
Yes; it is NL-based with EU data residency and offers a GDPR DPA.
Where is Sendcloud data stored?
Sendcloud is headquartered in the Netherlands and keeps data in the EU.
Does Sendcloud offer a DPA?
Yes, a GDPR DPA is available.
Does Sendcloud have a free tier?
Yes, the free tier covers up to 400 shipments per month.
Reviews are written and reviewed by Eduardo personally. They describe what a tool does and where it sits with data protection, but they do not constitute legal advice.