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Tool review

Urbantz

Last-mile delivery management platform — EU-hosted and GDPR-compliant

Data residency
EU only
DPA available
Yes
Pricing
Subscription
Art. 9 data
Not suitable
Best for

Who this tool is for

Industries

Logistics & Transport
  • Urban courier and delivery fleets
  • Operators needing route optimisation
  • Businesses requiring proof-of-delivery
  • High-volume last-mile logistics
What it is

Urbantz is a last-mile delivery management platform built for urban logistics and courier fleets. It handles route optimisation, live delivery tracking, and proof-of-delivery, helping operators run efficient final-mile operations.

The company is based in Brussels and hosts on the AWS EU region, keeping data within the EU. It is ISO 27001 certified, and a GDPR data-processing agreement (AV-Vertrag) is included.

Urbantz is subscription-based without a free tier, making it best suited to delivery businesses with regular, volume last-mile flows rather than occasional dispatchers.

Pros and cons

Pros and cons

Strengths

  • Route optimisation for last mile
  • Live delivery tracking
  • Proof-of-delivery built in
  • AWS EU hosting, data in EU
  • ISO 27001 certified; DPA included

Trade-offs

  • No free tier
  • Aimed at volume operations
  • Less relevant for non-urban routes
Data protection

Where it sits with GDPR

Good fit for

  • Hosted on AWS EU, data stays in EU
  • ISO 27001 certified
  • AV-Vertrag included by default

Think twice / not suitable for

  • Recipient address and contact data require lawful basis
  • Live driver location is sensitive data

Data protection note

Brüssel HQ; AWS EU; DSGVO DPA inklusive; ISO 27001 zertifiziert.

FAQ

Frequently asked questions

Where does Urbantz host data?

On the AWS EU region, keeping data within the EU.

Is Urbantz ISO certified?

Yes, Urbantz is ISO 27001 certified.

Does Urbantz include a DPA?

Yes, a GDPR data-processing agreement is included.

Is there a free Urbantz plan?

No, Urbantz is subscription-based without a free tier.

Reviews are written and reviewed by Eduardo personally. They describe what a tool does and where it sits with data protection, but they do not constitute legal advice.